Frequently Asked Questions
Find clear answers to the questions people ask most often.
01What is Telematic?
Telematic is a content automation platform: a smart, AI-powered CMS that collects material from your sources, turns it into ready-to-publish posts and videos, and publishes them to your channels on schedule.
Who it's for:
- Telegram channel admins who want to get rid of routine work;
- bloggers and content creators β YouTube videos and Shorts without an editor;
- marketers and agencies managing dozens of projects;
- anyone who wants to run several channels single-handedly.
Set it up once β the system then works for you 24/7.
02How does Telematic work?
- Create a project and connect a channel β Telegram, YouTube or VK.
- Add sources: websites, RSS feeds, public Telegram channels, YouTube channels, or an AI generator driven by your prompt.
- AI creates the content: it reworks the collected material into unique posts and videos and adapts them to each platform.
- Posts go out on schedule β a unified calendar shows what will be published and when, and analytics tell you what performs best.
You can control every step manually, or switch on the autopilot and let the system run the whole cycle from collection to publishing.
03How do I sign up?
There are two ways:
- Via Telegram β the fastest: click "Log in with Telegram" and confirm in the messenger.
- Via e-mail β enter your address, set a password and confirm your e-mail via the link we send you.
Once your account is confirmed you'll receive 50 welcome tokens to try the service right away.
04Which platforms are supported?
Available today:
- Telegram β posts with media, auto-publishing to your channel;
- YouTube β regular videos and Shorts, with thumbnails and descriptions;
- VK β text posts;
- your website β pull ready-made content via the API integration.
The same material is automatically adapted to each platform's format and limits.
Coming soon: Instagram, TikTok, X (Twitter), Threads, Facebook, LinkedIn and Pinterest.
05Where does the content come from?
You choose the sources. Supported:
- public Telegram channels;
- websites (new articles are collected automatically) and RSS feeds;
- YouTube channels β videos are automatically transcribed into text;
- individual pages with frequently updated content (exchange rates, weather, etc.);
- an AI generator β creates material from your prompt with no external sources;
- an aggregator β builds digests and roundups from the content you've already collected.
Sources are checked on a schedule, filters weed out irrelevant material, and auto-analysis helps you pick the best right away.
06Is the content unique?
Yes. Telematic doesn't copy other people's posts: source material is used only as a factual basis. The AI writes its own text β with its own structure, headline and angle, in the style and tone you set in your project settings β and then adapts it to each platform.
You can edit any post by hand before it goes out, or trust the autopilot once you're happy with the results.
07Can Telematic create videos?
Yes β the full production cycle:
- the script is written from your material, or from scratch on a given topic;
- visuals β AI-generated graphics in the visual style you choose, or your own photos and videos;
- voice-over with a realistic voice, subtitles, music and effects;
- formats: vertical Shorts and horizontal YouTube videos, with an auto-generated thumbnail.
The finished video goes to YouTube in one click β or fully automatically with the autopilot on.
08What languages can content be created in?
Any language. You set the content language in your project settings, and all posts and voice-overs come out in it β even if your sources are in a different language, the AI translates and reworks the material.
The service interface is available in English, German, French, Italian and Russian.
09How much does Telematic cost?
There is no subscription. You buy tokens and spend them only on actual operations β collecting material, generating texts, images and videos, publishing.
Reference figures (100 tokens β $1 / β¬1):
- a turnkey post β about 7 tokens;
- an image β 5β120 tokens depending on the model and resolution;
- a one-minute video Short β from ~150 tokens.
The cost of every operation is shown up front, and the landing page has a calculator for your own scenario. The more channels you run, the bigger the savings compared to hiring staff.
10How do I top up my balance?
On the dashboard in your account, click "Top up" on the balance card and choose an amount. Payment methods:
- international card in USD or EUR (Stripe);
- card in rubles (YooKassa).
Tokens are credited automatically right after payment. On the same dashboard you can also redeem a promo code if you have one.
11Can I try it for free?
Yes. After signing up and confirming your account you get 50 welcome tokens β enough to connect sources, collect material and generate your first posts. Invited by a friend? You get an extra +25 tokens. You can also earn bonus tokens through in-service achievements.
In trial mode some features are limited (for example, image generation) β they unlock after your first top-up. There are no subscriptions or mandatory payments: you only top up when the service is genuinely useful to you.
12Is there a referral program?
Yes, and both sides win:
- 50 tokens for every friend who signs up via your link and confirms their account;
- 10% of every top-up your referrals make, with no time limit;
- +25 tokens as a bonus for the invited friend, on top of the welcome credit.
Your personal link is in your account. Share it in your channels and earn tokens to grow your projects.
13Is it safe? Do you need my account passwords?
No passwords needed:
- Telegram β you add the Telematic bot as a channel administrator with only the minimum required rights;
- YouTube and VK β connected via the platform's official authorization (OAuth); your password is never shared with the service.
You can revoke access at any time β in Telematic's settings or on the platform itself. The service publishes only the content you've configured and performs no other actions on behalf of your accounts.
14How do I contact support?
We're always reachable:
- Telegram: @protoplex1 β the fastest way;
- e-mail: support@telematic.pro;
- news and usage tips β in our channel @TelematicPro.
We also publish feature deep-dives and use cases in the blog.
Still have questions?
If you still need help, send us a message and we'll take it from there.